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Consultation is a Cornerstone of Your Business

Vital PlusBy Sophie O'Sullivan May 18, 2020 Leave a comment

6 ways to make online consultations a big success It’s not as hard as you may think! Plus you can do things online that you cannot do at your salon. If anything, you should keep this service on-going even when things get back to “normal.” Here are 6 ways to make online consultations a new…

Customer loyalty: 5 ways to win their hearts

Vital PlusBy Sophie O'Sullivan November 18, 2019 Leave a comment

Being referred by a client is the best marketing you can ever have and it’s the cheapest as well. Great advocacy from your clients is like keeping an eye on the thermometer, which measures the perception of your brand. How far do you need to go so that your salon comes up as a topic…